Prevention COVID-19

To all our guests,

Hotel Vacances Tremblant has taken the safety of its employees and guests to heart for over 26 years.

So that you can be welcomed with total peace of mind, here are some of the sanitary measures that have been put in place:

Hospitality

– Development and implementation of hygiene and health policies as well as security protocols for our employees and clients.

– Increased frequency of the cleaning of public spaces, especially in high-traffic areas such as reception desks, doorknobs, public washrooms, as well as the disinfection of room keys.

– Redesigning of all public areas, such as the hotel lobby, while reminding the social distancing protocols using meaningful pictograms and protective screens on our reception counters.

– Welcoming and personalized approach is available at all times in order to offer the best customer service.

– Implementation of hand sanitizer dispensers made available to our guests in the main entrance.

– Increasing the frequency of the cleaning of work spaces with an emphasis on high-traffic areas such as staff entrances, locker rooms, laundry rooms and offices.

Accommodation

– The housekeeping of our rooms is subject to rigorous cleaning and disinfection protocols designed to maintain all standards of hygiene, with particular attention to the surfaces most frequently touched by the hands.

– Taking to heart your peace of mind, a more flexible cancellation policy for individual bookings has been implemented.

CANCELLATION POLICY

For guests who have booked directly through Hôtel Vacances Tremblant.

Due to the current situation, our cancellation policy has been made more flexible to accommodate all your needs. If you wish to change or cancel your hotel reservation, please do not hesitate to contact us at : 1 800 667-8936 or at info@hotelvacancestremblant.com

Be assured that a member of our staff will assist you as soon as possible. By booking directly at Hôtel Vacances Tremblant, you are contributing to the sustainability of a local business as well as helping the local economy.